barrier-free

relevant Guidances & Trainingsinitiatives

In the six partner countries of RESTORE different national Guidances and Trainingsinitiatives (G/TIs), concerning primary health care and migrants, were identified.
The following G/TIs were considered as relevant to share them with stakeholders across sites:

Code of G/TI Name of G/TI Link
Scotland
R/SCO
2a

'Now we're talking: interpreting guidelines for staff of NHS'

National Resource Centre for Ethnic Minority Health, Health Scotland
2008

Link to document via Health Scotland
R/SCO
2b

'Working with an interpreter' Toolkit Improving communication for people who use mental health and learning disability services in Scotland

Mental Welfare Commision

Link to document via Mental Welfare Commission Scotland
R/SCO
2c

'National competency framework for interpreting'

NHS Scotland
2011

Link to document via Health Scotland

R/SCO

2e

'New European Migrants and the NHS: Learning from each other'

NHS Lothian, Demot Gorman
2009

Link to document via Health Scotland
R/SCO
31b

'Principles of Inclusive communication'

Scottish Government
2011

Link to document via the the Scottish Government
England
R/ENG
1a

'Working with Interpreters in Health Settings - Guidelines for Psychologists'

British Psychological Society
2008

Link to British Psychological Society Webshop
R/ENG
1c

'Good Practice to Interpreting and NHS Fact Cards'

Part of the 'Good Practice for Access and Well Being Program (GPAW)' funded by the NHS Westminster and coordinated by the Migrant and Refugee Communities Forum (MRCF)
2010

Main page where guidance is available in several languages

'NHS Fact Cards'

Part of the 'Good Practice for Access and Well Being Program (GPAW)' funded by the NHS Westminster and coordinated by the Migrant and Refugee Communities Forum (MRCF) 2010

R/ENG
1g

'Transcultural Health Care Practice: An educational resource for nurses and health care practitioners'

eds. Charles Husband and Bren Torry
2004

Link to document via Royal College of Nursing
R/ENG
17a

'Improving access to healthcare for migrants: a toolkit'

Training and Support 4 Services and Exiles (TS4SE)

Link to document via Training and Support 4 Services and Exiles
Ireland
R/IRL
1a


Pieper, Hans. 2007, General Practice Care for Asylum Seekers and Refugees: Information Pack for GPs in Galway, National University of Ireland, Galway (NUIGalway), Health Services Executive (HSE West), and Galway Refugee Support Group (GRSG)

 

Link to document via National University of Galway
R/IRL
1b


MacFarlane, A & O Reilly de Brún, M, Nurse, D 2011, Guideline for Communication in Cross-Cultural General Practice Consultations: Developing using a Participatory Research Approach, Discipline of General Practice, NUI Galway (NUIG), Centre for Participatory Strategies Galway (CPS), Health Services Executive (HSE), and the Health Research Board (HRB)

 

Link to document via National Universit of Galway
R/IRL
2b


Mc Meel, C., 2005, General Practice Care in a Multicultural Society: A Guide to Interpretation Services & Cultural Competency, Irish College of General Practitioners, Dublin

 

Link to document via Irish College of General Practitioners
The Netherlands
R/NL
4a

E-learning program intercultural care

Mikado

Link to PDF
R/NL
15

'Practical norms/guideline for use of interpreters in health care'

Dutch Health Care Inspectorate
2008

Link to document via the Government of the Netherlands
R/NL
21c

'Culturally sensitive primary health care'

Ears of Babel

Link to PDF
R/NL
21d

Workshop: 'Medically unexplained symptoms and migrants'

Ears of Babel

Link to PDF
R/NL
24c

'Did I explain it clearly?' How to communicate with migrants with lower education and less command of the Dutch language

Pharos

Link to document via Pharos
R/NL
28e

Workshop:'Doctors' receptionists and cultural diversity'

Pharos

Link to document via Pharos